I design AI-enabled business systems that connect data, workflows, and operational teams. My work sits between business needs and technical execution: mapping messy processes, identifying where AI adds real leverage, and building reliable tools that teams can use in production.
I focus on practical architecture, build-vs-buy decisions, workflow automation, reporting foundations, human-in-the-loop validation, and documentation that keeps systems maintainable after handoff.
Chatbot Build vs. Buy Analysis
Comparative Analysis of Chatbot Approaches
Multi-Source AI Agent Workflow
Data Ingestion & Task Update Workflow
Ad Data Reporting Automation
Data Ingestion & Reporting Workflow
AI Support Triage
Automated Support Intake & Classification Workflow
